Return Policy Adventure Outdoors Fl
RETURNS & WARRANTY
Customer satisfaction is our goal. All merchandise in unused condition may be returned for a refund within 30 days of purchase when accompanied by your receipt. Buyer pays for postage. If used and found defective, please contact us we will be happy to contact manufacture for you. Save your packing materials and manufacturer’s warranty together with your Adventure Outdoors Fl sales receipt and invoice. After one year if you believe there to be a problem not caused by normal wear and tear, you should contact the manufacturer directly.
When returning merchandise to Adventure Outdoors Fl, carefully wrap the items and return them Parcel Post insured or UPS. Parcels must be returned shipping charges prepaid. C.O.D. returns cannot be accepted and will be refused. Enclose a copy of your invoice and a letter telling us the reason for the return, along with the name, address, and zip code of the person who placed the order. Advise us if you are looking for a refund, exchange, or repair. Please contact us first so that we may issue a return number. Include your return number in your letter. We will return ship via surface delivery.
Adventure Outdoors Fl will refund postage due to defects in merchandise.
MAIL RETURNS TO:
Adventure Outdoors Fl
5120 S.W. 101st Ave.
Miami Florida 33165
If your purchase was made using a credit card, that card will be issued a refund which will appear on your credit card statement. Purchases made by PayPal will be refunded to your PayPal account.
Please contact us first to request an exchange number. Include in your exchange your mailing address and contact information.